We have tried to answer every question...

but don't hesitate to contact us 

the money questions

How can I pay?
We accept:
direct deposit
* ensure you include your name as a reference for payments via direct deposit (account details provided on invoice)
credit card
* we offer secure payments via PayPal so you can use your debit or credit card for your services.

Why do I need to pay up front?
As a fee for service business we require payment before commencing work on your documents.

Are Role Ready services tax deductible?
Resume services can often be tax deductible, we recommend you contact your Accountant to establish whether you are eligible. If you are a business our other services may also be tax deductible.

the resume questions

What if I’m not sure whether I would benefit from a professionally written resume?
Call for a free consultation, we will listen to your current situation, discuss your future career goals and work with you to find the right solution for you – based on your needs.

What roles or industries does Role Ready Career Services specialise in?
We have written resumes for a wide range of occupations, entry level through to Management, including in Mining, Electrical, Plumbing and Construction, Office Support & Administration, Staff Management, Sales, Accounting, Government positions and Executive roles.

How will the resume interview be conducted?
We can conduct your interview over the phone within Australia or via Zoom.

Where can we conduct your face to face interview?
*Due to Covid19 we are not currently offering face to face services.

Why should I invest in a resume?
A professionally written resume is based on an objective third party’s interpretation of your skills, knowledge and experience. Many people find it difficult to analyse themselves and may fail to recognise transferable skills. Having us involved will highlight your strengths and present them professionally, increasing your chances of being selected for interview. 
We also have experience from the recruiter and employer perspective so have up to date knowledge of what will capture the reader’s interest and what is best avoided. In addition, we stay informed about current trends via online groups and discussions, meaning you don’t have to.

What do I need to provide for the resume interview?
We will need to sight copies of your qualifications and any versions of your resume you already have will assist. We will also ask you to provide links to three advertised roles which reflect your target positions.

How is my resume created?
We write your resume based on the information you provide during your resume interview. Whether conducted over the phone or Zoom we will ask you questions designed to discover the detail required to write a professional resume. We will then create your resume and provide you with a proof within three business days.

What will happen during my resume interview?
Regardless of how your interview is conducted we will be asking you about your:
Employment and/or voluntary work experience history: companies, titles and start & finish dates
Skills: transferable, role related, specialist and interpersonal
Qualifications: secondary, tertiary, courses: where and when you completed them.
Achievements or highlights from recent roles

What will be included in my resume?
Your resume will include:
Intro: this is an introductory paragraph will highlight your value to an employer
Key Skills: relevant skills gained and listed in structured format to maximise keyword searches
Career Overview: tabulated to provide a quick career insight. This is designed to encourage the recruiter or potential employer to read further
Employment record: designed to highlight your achievements
...and more of course!

What do I do with my proof/draft?
This is your opportunity to check the details and content and let us know if you would like changes or alterations made. You can ask for revisions within 30 days of receiving your first draft.

How will I receive my final resume?
You will receive a copy of your resume, in Word and as a PDF, via email to your nominated address. This will allow you to update and alter via Word and use the PDF version to send your resume electronically. We will also provide tips for future amendments to target specific roles.

Can I ask Role Ready to make changes at a later date?
Absolutely, if you have purchased your resume through us in the past we will charge you a reasonable hourly rate to update your resume for you at any time in the future.

What if I need my resume sooner than the standard three days?
Creating a personalised resume takes time, if you have a deadline please contact us to see if we can accommodate your request.

What happens after I receive my resume?
You may decide you would benefit from a LinkedIn profile, interview skills coaching, career counselling, a cover letter, or selection criteria. We can provide additional services by request.

What is Role Ready’s privacy policy?
We comply with the Privacy Act of 1988 - read our policy

Still have a question?

If you have a question not answered above please call  us on 07 3493 1087 or email us and we will answer it for you!